HIYA PALS

With ten years of experience in communications, development, digital work, events, marketing, and social media across charities and non-profit organisations in Scotland, my career has been shaped by the incredible communities and creatives I have had the joy to work alongside.

My working ethos is built around sharing, openness and respect.

Recent

Marketing Associate | Storytelling PR

May 2024 -

Media buying and print handling for a portfolio of beautiful works as part of Storytelling PR, including Batshit, Julieta, Little Squirt, and Show Pony.

Marketing Coordinator | Edinburgh International Film Festival

April - September 2024

Supporting the coordination of marketing for films within the slate of the 77th edition of Edinburgh International Film Festival, which included a host of exciting World Premieres, including Since Yesterday: The Untold Story of Scotland’s Girl Bands and the UK Premieres of The Outrun, Alien: Romulus and The Substance. This involved building a new website with developers peakfifteen, working to build the festival’s box office with EdFringe and 180 Box Office, editing the festival’s guide and digital outputs with Fourth Wall Studio and working across Edinburgh and wider Scotland to continue the festival’s commitments to audience development.

Digital Content Associate/Producer | National Museums Scotland

September 2023 - March 2024

Back-filling for the role of Digital Content Manager (October 2023 - mid February 2024), I looked after a number of content plans and digital projects for National Museums Scotland across its five sites. This involved producing for multimedia projects across departments and for temporary exhibitions including Wildlife Photographer of the Year and Cold War Scotland, in addition to the day-to-day management of the organisation’s website and social media channels.

Marketing Coordinator | Edinburgh International Film Festival (EIFF) at Edinburgh International Festival

May - August 2023

Leading on the creative and branding for the festival alongside artworker Sungaze Studio, I was responsible for putting together the annual brochure, looking after the Festival’s website and ensuring the customer journey from front end to box office was smooth and easy. Working with the Marketing Manager and PR agency, I was also responsible for planning, preparing and suggesting stories and content for social and print media.

Marketing Associate | surrogate productions

June - August 2023 | December 2021 - October 2022


Working on the UK premiere and Fringe performances of the stage play Who Killed My Father, I developed and implemented the creative look and treatment for the marketing materials of the piece. In addition to commissioning graphic design, photography and print production, I monitored the relationship with the UK rights holders of the work and looked after audience development and social media for the production.

Marketing and Communications Manager | Edinburgh Art Festival

January 2022 - March 2023


With a budget responsibility of £70k, I managed three assistants and maintained relationships with the festival’s web developer and design agency, as well as two PR agents. I oversaw relationships with festival sponsors and supported opening events, in addition to ad buying and commissioning/giving final pass to photography, video and sound production. I also piloted a development programme for emerging writers in partnership with The Skinny, and developed a new IPA collaboration (Fire Island 0.5% IPA) with Waverley Care and Bellfield Brewery.

Marketing Officer | Shetland Arts Development Agency

September 2019 - January 2022


Working across five arts venues and two festivals to promote activity across different creative mediums, my role was focused on audience development, communications and PR. A highlight from this experience was working with the production team at ITV’s This Morning to surprise a Lerwick resident who was the most northerly caller to The Silver Line, a support service for older people who may face loneliness.

Marketing Support | Lyra 

June 2020 - January 2021

Assisted Edinburgh-based group Lyra to support children and young people in the hybrid arts programme Lyra Goes Digital during the Covid-19 Pandemic, with content creation and social media support.

Marketing Officer | Edinburgh International Film Festival and Filmhouse (Edinburgh and Aberdeen)

March - September 2019

Working across Centre for the Moving Image (CMI) Scotland, I looked after the creation of social and web content, in addition to monitoring sales reports and implementing changes to the sales strategy through audience development.

Digital Marketing Associate | Scottish Dance Theatre

June 2018 - February 2019

Looked after digital output for Scotland’s national contemporary dance company, including content creation, web maintenance and PPC content. The role also involved copywriting for editorials, listings, newsletters and web.

Marketing Officer | Fife Cultural Trust

November 2017 - January 2019


With a remit of 4 theatres and 8 museums, I looked after campaigns for commercial live theatre and exhibitions. This included two seasons of pantomime (with campaign budgets of £15k per season) and touring work from the likes of Ballet Lorent and National Theatre of Scotland.

Further work history for Fife Contemporary, Forth Pilgrim, Fife Council, voluntary experience and education can be found on LinkedIn.

KNOWLEDGE

Analytics (data retrieval and reporting): Audience Finder, Google Analytics, Purple 7, Site Improve

Box Offices CRM (maintenance and UX): Art Tickets, Eventbrite,  Monad, Spektrix, Tessitura

Social CMS (maintenance and content management): Hootsuite, Sprout, Marketo, Meta Business Suite

Web CMS (maintenance and content management): Craft, Drupal, Squarespace, Umbraco, Weebly, WordPress

Apps (maintenance and content management): Smartify, Bloomberg Connects

Email CMS (maintenance and content management): Campaign Monitor, DotDigital, Mailchimp

CRM (maintenance and management): Highrise, Raiser’s Edge, Patronbase

E-commerce CMS and tools (maintenance and content management): Shopify, SumUp, Zettle

Creative tools: InDesign, PremierePro, Illustrator, otter.ai, Adobe Express

UX (planning): Figma/Figjam

Streaming and social media platforms: Instagram, Facebook, Link.tree, LinkedIn, SoundCloud, TikTok, Twitch, Twitter, Vimeo, Whereby, YouTube, Zoom